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Terms and Conditions

Last updated: 3/10/2025

1. Acceptance of Terms

By accessing and using Snayl ("the Service"), owned and operated by SauerApple LLC ("we," "us," or "our"), you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this Service. Snayl.ai is owned and operated by SauerApple LLC, a registered Limited Liability Company based in California. All content, software, trademarks, and intellectual property associated with Snayl.ai are the sole property of SauerApple LLC.

2. Service Description

Snayl is a motivation-as-a-service that provides:
  • AI-generated motivational postcards
  • Physical delivery of postcards to specified addresses
  • Subscription-based motivation services
  • Anonymous and identified postcard sending features
  • Scheduled delivery options

3. User Account

To access certain features of the service, you may be required to create an account. You agree to:
  • Provide accurate and complete information
  • Maintain the security of your account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Payment Terms

  • All prices are in USD unless otherwise stated
  • Payment is required before service delivery
  • We use secure third-party payment processors
  • Refunds are subject to our Refund and Dispute Policy

5. Disclaimer

The materials on this website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

6. Limitations

In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of [Your State] and you irrevocably submit to the exclusive jurisdiction of the courts in that State. SAUERAPPLE LLC is registered in [State of Registration].

8. Changes to Terms

We reserve the right to modify these terms at any time. We do so by posting modified terms on this website. Your continued use of this website means you accept those changes.

9. Subscription Plans

We offer three subscription tiers:

  • Lite: Basic service with monthly delivery
  • Standard: Enhanced service with additional features
  • Premium: Full-featured service with maximum benefits

Subscription terms, pricing, and features are subject to change with notice. Annual subscriptions include a 20% discount compared to monthly plans.

10. Data Protection and Privacy

We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your rights include:

  • The right to be informed about how we use your personal data
  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision making and profiling

California residents have additional rights under CCPA, including the right to opt out of the sale of personal information and the right to non-discrimination for exercising their privacy rights.

11. International Data Transfers

Your information may be processed in countries outside your residence, including the United States. By using Snayl, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than your country. We ensure appropriate safeguards are in place through standard contractual clauses and data protection agreements.

12. Cookie Policy

We use cookies and similar tracking technologies to improve your experience and analyze service usage. You have the right to accept or decline non-essential cookies. For more information, please see our separate Cookie Policy. By continuing to use our service with cookie settings enabled, you consent to our use of cookies in accordance with our Cookie Policy.

13. Legal Basis for Processing

We process your personal data on the following legal grounds:
  • Performance of the contract when you use our services
  • Your consent for optional features and marketing communications
  • Our legitimate interests, which do not override your fundamental rights and freedoms
  • Compliance with legal obligations

14. Data Retention

We retain your personal data only for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as:
  • Maintaining the performance of our services
  • Making data-driven business decisions about new features
  • Complying with our legal obligations
  • Resolving disputes

You can request deletion of your personal data at any time, subject to certain exceptions provided by law.

15. Children's Privacy

Our service is not directed to children under 13 (16 in the EU). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us at privacy@snayl.com, and we will take steps to remove such information and terminate the child's account.

By using Snayl, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. These Terms should be read in conjunction with our Privacy Policy, Cookie Policy, and Refund and Dispute Policy. For questions about these terms, please contact support@snayl.ai.